Interim CIO and Head of IT

When your head of IT leaves, when a transformation needs new leadership or when the IT function needs stabilising, you need someone who can take ownership from the first week. I step in as interim CIO or head of IT, join the executive team and make sure IT delivers – while we build a long-term solution.

Book a 30-minute call · dotun@jetsky.se

When an interim CIO makes sense

  • Your head of IT has left and recruitment will take time
  • The company is going through an acquisition, divestment or reorganisation
  • IT operations and suppliers need to be stabilised and brought under control
  • Development is not delivering and priorities are unclear
  • Owners or the board want an experienced CIO through a critical period

What I do

  • Take responsibility for the IT function, budget and suppliers
  • Join the executive team and report to the CEO, board and owners
  • Stabilise operations with clear incident, problem and change processes
  • Set priorities, a roadmap and governance the business understands
  • Renegotiate or re-tender contracts when suppliers are not delivering
  • Recruit a successor or build the team – and hand over in good order

Format

  • Commitment: Full-time or part-time
  • Duration: Typically 3–12 months
  • Reporting: To the CEO, group CEO or board

Experience

As Group CIO at Best Transport I unified IT operations and development after an acquisition, got a delayed driver app into production within six months and recruited the IT Service Manager who later took over the CIO role.

Related case studies

Best Transport: One technology function – and a delayed app in production within six months

6 months to launch after 30 months of delay

Best Transport is a private equity-owned Nordic last-mile group operating in Sweden, Norway and Denmark. After the acquisition of CityFlow there were separate IT and development teams, and a driver app had been in development for about 30 months.

What I did

  • Unified IT operations and development (Best Labs) into one technology function
  • Introduced product ownership, DevOps, portfolio governance and business testing
  • Professionalised IT operations with ITIL-based processes and monthly reporting
  • Assessed the acquired TMS platform and built an investment case of about SEK 30 million
  • Redirected to standard platforms when the investment no longer fitted the owners' phase and exit logic
  • Restructured the IT organisation while protecting continuity

Results

  • Driver app in production with about 750 drivers within six months
  • Responsible for an annual IT budget of about SEK 30 million across three countries
  • Recruited the IT Service Manager who later succeeded to the CIO role

Premo: Independent IT in three months after a carve-out

3 months to independent IT after a carve-out

Premo delivers newspapers and parcels overnight to more than one million households, with about 1,400 employees. After Bonnier News and Schibsted bought the company back from Bring Citymail, the IT services agreement (TSA) was terminated – with three months to replace everything.

What I did

  • Moved more than 30 production-critical systems on IBM, Linux and Windows
  • Established a new operating model and supplier structure, including Iver and Bonnier News IT
  • Secured networks, workplaces, contracts and continuity plans for critical overnight distribution
  • Built an IT organisation for operations, security and data across about 40 offices and terminals

Results

  • Independent IT estate within three months
  • Overnight delivery to more than one million households continued
  • 99.95% average system availability in some years