Case studies

Examples from roles where I had full responsibility for IT and technology – in situations where the business was changing and could not stop.

Premo: Independent IT in three months after a carve-out

3 months to independent IT after a carve-out

Premo delivers newspapers and parcels overnight to more than one million households, with about 1,400 employees. After Bonnier News and Schibsted bought the company back from Bring Citymail, the IT services agreement (TSA) was terminated – with three months to replace everything.

What I did

  • Moved more than 30 production-critical systems on IBM, Linux and Windows
  • Established a new operating model and supplier structure, including Iver and Bonnier News IT
  • Secured networks, workplaces, contracts and continuity plans for critical overnight distribution
  • Built an IT organisation for operations, security and data across about 40 offices and terminals

Results

  • Independent IT estate within three months
  • Overnight delivery to more than one million households continued
  • 99.95% average system availability in some years

Best Transport: One technology function – and a delayed app in production within six months

6 months to launch after 30 months of delay

Best Transport is a private equity-owned Nordic last-mile group operating in Sweden, Norway and Denmark. After the acquisition of CityFlow there were separate IT and development teams, and a driver app had been in development for about 30 months.

What I did

  • Unified IT operations and development (Best Labs) into one technology function
  • Introduced product ownership, DevOps, portfolio governance and business testing
  • Professionalised IT operations with ITIL-based processes and monthly reporting
  • Assessed the acquired TMS platform and built an investment case of about SEK 30 million
  • Redirected to standard platforms when the investment no longer fitted the owners' phase and exit logic
  • Restructured the IT organisation while protecting continuity

Results

  • Driver app in production with about 750 drivers within six months
  • Responsible for an annual IT budget of about SEK 30 million across three countries
  • Recruited the IT Service Manager who later succeeded to the CIO role

Best Transport: An acquisition in Norway and a carve-out in Denmark

2 countries acquisition in Norway, carve-out in Denmark

In the same period the group completed both an acquisition and a divestment – with IT at the centre of both.

What I did

  • Led technology and IP due diligence for the acquisition of Ringstad Transport in Norway
  • Planned the integration: systems, users, licences, networks, endpoints and suppliers
  • Led the technology workstream in the carve-out and sale of Best Transport Denmark
  • Mapped systems and supplier dependencies and put a Transition Services Agreement in place

Results

  • Operational continuity through both transactions
  • Clear decision material for management and owners

Premo: From newspaper distribution to parcel logistics

4 → 8% share of revenue from parcels

Newspaper volumes were falling by 10–13% a year. Premo needed to build a new parcel business – using the same overnight distribution network.

What I did

  • Led the technology roadmap for parcel logistics and set requirements for key system suppliers
  • Built integrations with e-retailers and shipping platforms such as nShift, Unifaun, Consignor and Webshipper
  • Built an Azure-based data platform with Power BI for management and decision support
  • Automated HR, customer service and administrative processes with RPA and low-code
  • Led the IT/OT workstream for a new terminal designed for about 50,000 parcels a day
  • Set up Premo Labs to test new last-mile and returns services

Results

  • Parcels' share of revenue grew from about 4% to about 8%
  • Data-driven management of a geographically spread operation

Dooris (now Early Bird): From idea to launch of a national parcel platform

Idea → launch with Adlibris and Apotea as customers

A strategic initiative from Bonnier News and Schibsted to create a competing national parcel platform within newspaper-based distribution.

What I did

  • Built a greenfield platform on GCP and AWS with API integrations and CI/CD
  • Integrated e-commerce platforms and shipping systems such as Unifaun, Consignor, Webshipper and Ingrid
  • Led consultants and a development team in Poland, then recruited a permanent team
  • Defined the product architecture, delivery model and multi-year technology roadmap

Results

  • From idea and MVP to launch with customers such as Adlibris and Apotea
  • The service later became part of Early Bird

RNB Retail and Brands: Modernisation and procurement for 250 stores

250 stores in five countries, modernised and re-sourced

A retail group with about 250 stores, 1,100 employees, e-commerce and franchise operations in five countries, plus production in Japan. The IT organisation had up to 20 internal staff and up to 50 including consultants.

What I did

  • Led two major RFI/RFP and outsourcing programmes covering datacentres, networks, workplaces, point of sale and payments
  • Selected and onboarded Iver and IP-Only as key suppliers
  • Modernised store environments with contactless and mobile payment terminals and redundant connectivity
  • Owned infrastructure in the transition to Dynamics 365

Results

  • About SEK 20 million in annual infrastructure budget under control
  • Managed workplace at a fixed monthly cost – more predictable and less complex

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